Customer Support Specialist

Job Address
Application Deadline
Administrative Job
Yerevan, Armenia
- Work independently with customers through online chat, phone call and e-mail to answer questions regarding services, games, bets and other products/services provided by the company - Identify customers' needs and move them towards the appropriate action using your knowledge and experience - Support to the company bet shop employees via incoming calls only - Handle incoming calls related to the company and transfer to corresponding departments, if needed
Required Qualifications
- A natural communicator - Confident and can-do, with a natural ability to deliver an excellent customer service - Proficient in Armenian, with good knowledge of Russian and English languages (written and verbal) - With good knowledge of MS Office (Word, Excel) will be an asset - Responsible - Able to work under pressure - Willingness to work on 24/7 shifts
Application Procedures
Qualified candidates are welcomed to apply for the job by following this link Only shortlisted candidates will be contacted for an interview. Please mention in your application that you have learned about this position from