Customer Support Specialist

Company
Digitain
Category
Job Address
Application Deadline
Administrative Job
Yerevan, Armenia
03/02/2022
Responsibilities
- Work independently with customers through online chat, phone call and e-mail to answer questions regarding services, games, bets and other products/services provided by the company - Identify customers' needs and move them towards the appropriate action using your knowledge and experience - Support to the company bet shop employees via incoming calls only - Handle incoming calls related to the company and transfer to corresponding departments, if needed
Required Qualifications
- A natural communicator - Confident and can-do, with a natural ability to deliver an excellent customer service - Proficient in Armenian, with good knowledge of Russian and English languages (written and verbal) - With good knowledge of MS Office (Word, Excel) will be an asset - Responsible - Able to work under pressure - Willingness to work on 24/7 shifts
Application Procedures
Qualified candidates are welcomed to apply for the job by following this link https://www.digitain.com/vacancy/customer-support-specialist/ Only shortlisted candidates will be contacted for an interview. Please mention in your application that you have learned about this position from MyJob.am