Customer Service Representative (German Speaking)

Company
CMX-Solutions
Category
Job Address
Application Deadline
Service & Security
Yerevan, Armenia
27/01/2022
Responsibilities
- Respond to calls and written inquiries from German-speaking customers - Provide clarifications to customers, or address any concerns they may have - Help customers with questions, give information about products and services; take orders, if needed - Handle customer complaints, provide appropriate solutions, follow up to ensure resolution - Contribute to team effort by accomplishing related results as needed
Required Qualifications
- Excellent command of the German language (written and spoken) – Level B2/C1/C2 - Customer service skills, such as empathy, active listening, understanding and problem solving skills - Ability to work independently and within a team - Flexible and creative mindset, kind and dedicated
Application Procedures
All interested candidates are kindly requested to submit their CVs by e-mail to armenia@cmx-solutions.com Please indicate the title of the position “Customer Service Representative (German Speaking)” in the subject line of your e-mail. Please mention in your application that you have learned about this position from MyJob.am
Additional Information
CMX Solutions is a leading International Customer Service Company with offices in Berlin, Skopje, Tbilisi and Yerevan. The company is growing rapidly, and we are expanding our team to meet the expectations of the growing customer base. Currently we are looking for customer service specialists with excellent knowledge of spoken and written German (B2-C1-C2) to join or team in the Armenian Office. We provide the opportunity to work remotely and / or with a flexible work schedule. We offer: - Flexible schedule and opportunity to work remotely - Competitive Salary - Motivating and pleasant work environment focused on progress and continuous growth - Centrally located office - Kitchen facilities and recreational area - Vehicle at night - Individual and professional development in an international environment