Customer Care Manager

Company
Ithire
Category
Job Address
Application Deadline
Sales & Marketing
Yerevan, Armenia
11/11/2021
Responsibilities
- The candidate should be a highly motivated, high-energy individual with a strong desire to succeed and mentor our Service team while focusing on Excellent Customer Service while adhering to group policies and procedures - In this role, you’ll create awesome content for our product and communicate with our customers via email, live chat, handle customer inquiries and complaints tracking proposed resolutions, and following up with customers in a timely fashion
Required Qualifications
- To communicate with our international customers and clients you must have excellent knowledge of English. As a customer support specialist, you should have problem-solving skills, the ability to manage time limits, quick decision-making skills - Working experience in this role will be advantageous
Application Procedures
All interested candidates can apply for the job online or sending their CV to hr@ithire.com Please mention the position title in the subject line. Please mention in your application that you have learned about this position from MyJob.am
Additional Information
Working at ItHire means being a part of a big team that strives for success together. Here, we help each other get the most out of work and achieve new heights. Besides working on our own product, you'll also have a lot of fun because you'll have various projects from abroad. It will keep you switching from one exciting project to another, constantly learning new stuff and developing your skills. Currently, we are looking for a Customer Care Manager who will provide our customers with the necessary information, assist them, and troubleshoot any occurred problem showing professionalism and a warm attitude.