Scrum Master

Job Address
Application Deadline
Yerevan, Armenia
- Drive multiple simultaneous projects from start to finish and deliver value to our end customers - Perform Scrum Master duties including facilitating sprint planning, standups, sprint reviews, retrospectives and release planning - Provide cross-functional visibility into status, resourcing needs, granular requirements, dates and escalations for projects - Demonstrate stellar stakeholder management and executive presentation skills - Create and enforce cross-functional accountability across all business and technical groups & levels using soft and hard levers - Collaborate with colleagues within our TPMO and across all other functions - Apply your hard-earned experience - battle scars and all - to creatively solve for the desired shared outcome each and every day - Make the most of your chops to work with technical and not-so-technical counterparts - Use a variety of tools like JIRA, Confluence and Google Apps - Lead and inspire your team and contribute to our company culture
Required Qualifications
- 2+ experience working as a technical project manager, leading medium to large software development projects in a fast paced environment - 2+ years experience using Agile methodologies for managing projects and coaching teams CSM, A-CSM, or CSMP certificate - Self-motivated. You have superior organizational skills, integrity and great follow-through on tasks. You don’t get overwhelmed easily - Persistent. When you take something on, you don’t drop it, you are slightly obsessive-compulsive about grinding away at issues - Communicative. Your team is always informed and on the same page of what’s happening when - Fun. You’re a charismatic person who can talk to anyone; you’re flexible, fearless, and excited to help build something awesome - Pragmatic. You understand the awesomeness and downfalls of Agile, and other methodologies, you know what to apply for each situation - Positive. You bring a positive attitude to the table and you know how to motivate your team to stay positive during challenging situations - Intuitive. You have a great intuition that helps you make decisions and know the right next steps to solve challenging problems - Data-driven. You can collect the data you need to make informed decisions quickly - Availability, You are able and willing to work with team members from all over the world in different time zones. Some meetings and calls will be early morning or late in the evening - Scrappy. You have an innate and entrepreneurial drive to get things done in a fast-moving environment where things can and often do change rapidly, priorities compete, and you may not always have all of the details up front. - A team player. You’re willing to help out wherever needed - Proficiency and experience with JIRA
Application Procedures
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Additional Information
Ready to be a Titan? ServiceTitan is looking for a Technical Project Manager to take on a critical role managing software projects, improving communication between product, engineering, 3rd party vendors, customer success teams and customer, reporting on progress and status, leading and evangelizing Agile methodology and coming up with a project management structure that helps the team stay on track and deliver high quality software . Our technical project management team is focused on improving predictability of the software delivery schedule, leading and evangelizing Agile methodology, owning communication between Product, Engineering and Customer Success teams, reducing operational overhead and expenses through process improvements and metric instrumentation.