Operations Representative

Company
Buymie
Category
Job Address
Application Deadline
Administrative Job
Yerevan, Armenia
12/02/2021
Responsibilities
- Actively monitor live orders on the Buymie network - Answering inbound queries from customers and contractors (via email, Chat, Phone) - Investigate and resolve customer and contractor queries - Troubleshoot with customers and contractors - Answer product related questions - Find workarounds for problems - Provide ad hoc support to other members of the operations team - Provide feedback to relevant departments to help improve the customer and shopper experience
Required Qualifications
- Excellent written and spoken English - Up to 2 years' of experience in relevant position - A desire to learn and prove yourself in a fast moving environment - Able to effectively communicate to a wide range of people via telephone or email - Ability to quickly assess a situation and problem-solve to the point of resolution - Previous experience in a customer-facing role is a plus - Previous experience in a tech-startup is a plus - Able to learn and adapt quickly to a multinational working environment - Availability to work night shifts and weekends
Application Procedures
In order to apply for this position please follow the link: https://buymie.hurma.work/public-vacancies/8?source=MTY= Only shortlisted candidates will be invited for an interview. Please mention in your application that you have learned about this position from MyJob.am
Additional Information
Buymie LTD is an Armenian/Irish co-founded tech start-up that is providing grocery delivery services in Europe and we are in a search of Operations representative to join our team in Armenia. As an operations representative you will work within our team to ensure the smooth running of day-to-day operations.