Product Manager-Tenant Manager

Job Address
Application Deadline
Yerevan, Armenia
- Lead requirements gathering for a next generation platform from engineering, internal users, security leaders, and other stakeholders across the company while anticipating future needs - Define a roadmap and strategy to deliver business value continuously given company requirements - Collaborate closely with engineering teams to deliver on the roadmap and build the right solutions - Partner with different business stakeholders and integrations partners in support of new products we're building - Adapt requirements and feedback into full functional specifications that are ready for development - Oversee product planning and project management of the product life-cycle from concept to release
Required Qualifications
- 2+ years experience in a product management role strongly preferred in SaaS Platform and internal administration tools - 4-year degree from a top university, MBA or related graduate degree strongly preferred - Technical background and experience will be big plus - Proven ability to manage multiple competing priorities simultaneously - Ability to interact with stakeholders and customers to gather data, use cases and workflows - Manage competing priorities and make trade-offs to meet business goals and deadlines - Excellent communication in English and Russian - Strong user experience/design sense, with a record of building great products - Experience with Agile, continuous integration/delivery/deployment practices
Application Procedures
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Additional Information
ServiceTitan is building an internal customer management system for internal users to support and manage our customers. This is a home grown product with thousands of users and extensive functionality that is critical to our customers experience. We are looking for a product manager with a track record of driving the product and features from conception to successful launch and market adoption. You will define the product roadmap to drive the development and launch of features that are core to our Platform solution. You should possess superior collaboration skills to drive alignment among teams situated in Armenia, Russia and USA. Product Manager - Tenant Manager As a Product Manager for ServiceTitan’s Tenant Manager, you will own the vision and development of a new generation of a Tenant management and configuration product. ServiceTitan’s Tenant Management product is used by internal users to support our rapidly growing customer base so they will be successful in their business. You will drive requirements gathering from engineering, internal users, security leaders, and other stakeholders. Your core responsibilities include overseeing ServiceTitan’s Tenant Manager, Feature Gate Manager, permissions and security, and account recovery. Heavy focus on making our Customer Success, Onboarding and Support teams successful.