Workfront Armenia
Manager UX
Job Address
Application Deadline
Yerevan, Armenia
- Collaborate with strategic product manager and engineering lead to define and executive the vision of a dedicated portfolio - Set pace and culture for team of designers - Hold weekly one-on-ones with team members, setting and tracking progress on OKRs - Train, coach, and assist team members in career development - Participate in user research to guide product design decisions (contextual inquiry, usability testing, competitive analysis etc.) and collaborate/communicate results to the teams - Collaborating on project briefs and writing job stories - Create flows, wireframes, prototypes, and design mockups as needed to effectively conceptualize and communicate detailed interaction behaviors - Help refine the architecture, user interface, product features, and end-to-end experience for new features/functionality - Work closely with cross-functional teams of managers, marketers, and engineers to help define business and feature requirements; analyze empirical data, usability findings, market research, and proven UX principles to justify and prioritize these requirements - Hold design reviews and provide critique and feedback - Assess and optimize the effectiveness of new and existing features by actively participating in usability testing and user research, and interpreting analytical data
Required Qualifications
- Bachelor's or Master’s Degree in the study of design including one of the following: Design, Information Architecture, Human Factors or equivalent project/portfolio experience - 5+ years of experience - Master of the UX lifecycle with deep, direct experience in all skill areas and tools, including facilitation of workshops or other collaboration techniques to drive momentum and credibility within the organization - Customer-focused, with experience using design research methods to uncover customer insights - Should be capable of producing high-quality results, while simultaneously leading (feedback, mentorship, planning) the delivery for a product or initiative and coordinating with partners where needed - Thorough knowledge of key channels and platforms, with experience in mobile, portable, dedicated, web and native solution design - Experience with resources such as; pattern library, repositories and internal communication tools - General awareness of technology mediums (Javascript, HTML/CSS, Obj-C, platform UIs, etc.) including differences between them - A collaborative attitude, excellent teamwork skills, and experience mentoring or coaching others - The ability to ideate rapidly and creatively. A willingness to discard or revisit ideas that aren’t working. A laser focus on making a measurable impact Preferred qualifications: - Previous experience leading a team of designers and/or researchers - Hands-on experience with qualitative and quantitative research methods—including ethnographic field research, lab and remote usability testing, rapid iterative testing and evaluation, and participatory design - Visual design expertise demonstrated through mockups and style guides - Experience working in a collaborative team, publicly white-boarding, and working directly with developers for implementation of designs - Experience presenting to and influencing people, from other designers and stakeholders to senior executive management - Ability to drive the design review cycle and close on design requirements independently - Impressive communication, presentation, and interpersonal skills - Experience with SaaS enterprise applications - Be a Self-starter who is a customer-obsessed, detail-oriented, and an enthusiastic team player - Fluency in best practices for web-based information architecture and design, as well as strong knowledge of usability principles and techniques
Application Procedures
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Additional Information
Workfront is the new authority on enterprise work and project management. Our mission is to make business work better—unleashing team’s value by helping them focus on the right work, doing their best work, and working faster than ever before. We proudly call some of the world’s most respected brands our customers. You know you can rely on an enterprise work management solution that is trusted by more than 4,000 companies worldwide. We’re honored to have been recognized by Forbes as one of the hottest companies in cloud computing for fourth consecutive year. To support our long-term strategy to define the new category of a work management operating system of record, we are looking for a Manager, UX to lead one or more product portfolios. This is a key, strategic position. Together with a strategic product manager and engineering lead, you will be responsible for defining and executing the vision, and bringing new, innovative solutions to market. You will be responsible for training, coaching, career development, and setting the pace and culture for a group of designers. You will work hand-in-hand with your team, pair designing, deep-dive sessions, design sprints, design reviews. You will be responsible for gaining deep insight into our users' behaviors and needs through user research and product discovery, as well as identifying and communicating opportunities for innovation and differentiation. Come work for a mature, diverse, high-performing team. We have a strong design system, an innovative and actionable career development framework, and an inspiring team operating agreement.