Workfront Armenia
Internship - IT Help Desk Armenia
Job Address
Application Deadline
HR Management and Trainings
Yerevan, Armenia
- Hardware, software, and workspace setup - Inventory management - Perform preemptive A/V maintenance - Troubleshoot hardware, software, and network issues - Actively manage assignments in ticketing queue - Provision/De-provision user accounts - Write knowledge-base articles
Required Qualifications
- Computer Literacy - Knowledge of Windows, macOS - Excellent written and verbal communication skills - Good verbal communication skills in English - Ability to be organized, detail-oriented, and flexible - Comfortable providing remote phone support - Capacity to prioritize work needs based on severity of impac
Application Procedures
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Additional Information
Workfront has fast become the leading SaaS work management software vendor and our growth is through the roof. We help individuals and team leaders do their work more efficiently, manage processes more effectively, and truly collaborate with their teams. We thrive by our industry-leading talent and by our dynamic culture. We’re a place where career progression is realized, team collaboration is essential, and where working-hard and playing-hard are a must. If you’re looking to have an impact and make a true difference – come join Workfront! We are seeking Helpdesk interns to join our team in a constantly changing environment. The IT Helpdesk Intern will provide daily support to end users including hardware and software troubleshooting, equipment setup, audio/visual troubleshooting, and composing knowledge-base articles. This is a 3 month Internship. 25 hours a week.