Intelligent Digital Technologies
Platform Support Engineer
Job Address
Application Deadline
Yerevan, Armenia
Intelligent Digital Technologies (IDT) has an immediate need for a Platform Support Engineer with the following duties. Primary Position Responsibilities: - Develop and maintain tables, indexes, stored procedures, views, functions - Construct and execute insert and update queries on large amounts of data - Assist software developers in the formatting of reports - Create test data sets and test modifications to our relevant departments Additional Position Responsibilities: - Use remote access software, MS SQL Server, and MS Access for troubleshooting and resolving problems with client databases and product upgrades. In addition, aid implementation staff in developing queries for loading and manipulating data sets in MS SQL Server and MS Access - Offer customer support including problem diagnosis, resolution, and supplemental training to clients via email and phone calls regarding the operation of our software products
Required Qualifications
- MS SQL Server, MS Access, MS Excel, ANSI SQL 5+ years of IT experienc - 2+ years of Customer Service experienc - 2+ years of query development experienc - Good at dealing with complex SQL query and query performance optimization - Ability to work both independently and with minimal guidance, as well as with a tea - Knowledge of C# .NET, OOP is a plus - Experience with MS SQL Server, MS Access, MS Excel, and ANSI SQL with a good understanding of database design and development - College or University Degree, Computer-related specialty, preferred - Experience supporting a Microsoft and Web environment in a Help Desk or Desktop Support role - Knowledge of server operations, infrastructure, web interfaces and remote access tools - Software problem management and resolution experience - Attention to detail - Effective English communication in writing, reading, listening and speaking.
Application Procedures
Please submit your CV/Resume in English to: Please indicate "Platform Support Engineer" in the subject line of the email Only shortlisted candidates will be contacted for the meeting. Please mention in your application that you have learned about this position from
Additional Information
Intelligent Digital Technologies is a Yerevan-based digital product development team of 25+ highly skilled professionals with vast experience in their respective fields. Stationed right in the center of Armenia’s thriving tech startup hub, constantly on the lookout for young talent, our team constantly makes sure that we maintain the flexibility that is necessary to produce the perfect solution to every client's needs, taking on the challenges of the industry without hesitation.