CRM Operations Officer

Job Address
Application Deadline
Administrative Job
Yerevan, Armenia
- The creation and implementation of an optimized daily/weekly/monthly campaign program for the purpose of customer retention and reactivation - Creating and implementing private promotion for specified segments through CRM tools - Keep all departments across the company updated about existing and upcoming operations - Customer communications flow - Targeting an appropriate segment for each promotion according to communication tools - Analyzing and reporting the results of CRM activities - Tracking financial effectiveness of scheduled campaigns through regular reporting, including details of customer behavior, usage and spend - Daily monitoring and comparison of campaigns performance to its forecast - Resolving daily Issues - Providing information and analysis for other departments on request
Required Qualifications
- Higher Education in Business administration - Advance knowledge of Excel - Basic knowledge of BI analytical tools will be plus - Advanced knowledge of English - Working experience with CRM Tools will be an advantage - Analytical skills to forecast and identify trends and challenges - Great attention to details
Application Procedures
Interested candidates should send their CV/ English/ to Please indicate the position title in the subject line of your email, otherwise, your CV will not be considered. Please mention in your application that you have learned about this position from
Additional Information the leading brand in the online gambling system is pleased to announce a vacancy for the position of CRM Operations Officer in Armenia.