Globbing
Position
Technical Support Specialist
Category
Job Address
Application Deadline
IT
Yerevan, Armenia
20/06/2020
Responsibilities
- Installing and configuring new technology to be used by the company, such as hardware, operative systems, and programs or applications - Setting up profiles, emails, and issuing access passes for new employees and assisting in all password-related issues - Giving regular maintenance to existing hardware and computer systems - Providing assistance to company staff or clients with technology-related issues - Troubleshooting systems and applications - Replacing damaged or malfunctioning parts on hardware when necessary - Writing reports on the status of all hardware and software in the company - Configure LAN and WAN routers and all related equipment when new systems needed - May require some evening maintenance work or added hours
Required Qualifications
- Having a working knowledge of common information technologies and systems - Managing multiple projects simultaneously while maintaining high customer service standards - Troubleshooting common IT problems - Participation in relevant educational opportunities such as live classes and webinars, read professional publications, network with other professionals and maintain active memberships in professional organizations
Application Procedures
All interested and qualified candidates are welcome to email their CV to careers@globbing.com Please, clearly mention the position title in the subject line. Company thanks all interested applicants; however, only shortlisted candidates will be contacted for an interview. Please mention in your application that you have learned about this position from MyJob.am
Additional Information
We at Globbing are looking for a Technical Support Specialist to provide operational and technical support to computer users with a primary focus on installing and configuring personal computers, printers, and peripheral equipment, assisting with capacity planning for computers and networks, training, user support and resolving issues ensuring system/data integrity is maintained.