Majorel
Position
IT Support Specialist
Category
Job Address
Application Deadline
IT
Yerevan, Armenia
29/08/2019
Responsibilities
- Guaranteeing the problem-free operation of the IT and communications system; fast and effective correction of faults/failures when these occur - Establishing and maintaining order in the IT infrastructure, the server room and distribution room - Creating technical documentation (asset documentation and documentation of the IT resources) - Management and maintenance of customer specific tools - Implementation of standard processes - Setting up and relocation of working places consisting of PCs and ACD incl. cabling and patching - Assistance of ACD and Phone topics - User Support on Windows and Chrome OS - Taking care of local IT support tasks - Analyzing and remedying errors
Required Qualifications
- Office 2010 / 2013 / 2016 support skills - Excellent knowledge of Windows 7 / 8 and 10 - Basics in Windows Server 2008 / 2012 / 2016 - OS deployment with SCCM - Understanding of basic Network topics like IP subnetting, VLAN, etc., basic knowledge about Active Directory e.g. User and rights management - Understanding of the function of a Microsoft Domain / Forest - DHPC and DNS understanding - Training completed as an IT specialist, or comparable training, or a completed course of studies in IT or business information - ITIL V3 Foundation Certification is a plus - Good general IT knowledge General / Personal Skills: - Excellent communication skills - Fluent in English and Armenian (German is an advantage) - Knowledge of call centers is a plus - Ability to set priorities, solve problems, learn, withstand stress, follow schedules and deadlines - Flexible, mobile, result oriented, structured - Ability to work in shifts (also during night times and weekends in case needed) - MCP or other IT certifications are welcome - Willingness to travel
Application Procedures
If you think you meet the requirements please send your CV and letter of motivation in English language to yerevan@majorel.biz including Please indicate position you are applying to in subject field. By submitting your application you agree that it will be kept in our database for a period of 6 months Please mention in your application that you have learned about this position from MyJob.am
Additional Information
We offer you: - Attractive salary and health insurance - Positive working atmosphere in a motivated team - Personal and professional development - Best career opportunities in an international company
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