National Instruments AM LLC
Position
Core Customer Operations Specialist
Category
Job Address
Application Deadline
Service & Security
Yerevan, Armenia
11/09/2019
Responsibilities
Order management: - Addressing basic Customer education & orders related queries - Placing orders in Oracle, Handle product returns and repair - Coordinating with several internal departments like Finance, Trace, Legal & other departments - Generating documents, letters/orders Customer Management: - Able to understand the customer needs and act accordingly - Managing the customer details, Review or update customer accounts - Handling customers complaints and provide appropriate solutions - Building strong relationship with Internal stakeholders and external customers - Execution of tasks according to SLA's and standard work processes effective time management skills
Required Qualifications
- Higher Education - Knowledge of Microsoft office - Excellent command over Russian and English (oral and written) - Team player - Attention to details - Completion of the required task within the desired deadline - Competent speech, excellent communication skills - Fast learner - High performance, focus on results
Application Procedures
Please send resumes to employment.armenia@ni.com In the email subject please write "Core Customer Operations Specialist". Please mention in your application that you have learned about this position from MyJob.am
Additional Information
We are looking for a Core Customer Operations Specialist who is responsible for Order Management and Customer Management.