IFC Markets. Corp
Position
Hindi Support Manager
Category
Job Address
Application Deadline
Service & Security
Yerevan, Armenia
29/06/2019
Responsibilities
- Manage all types of correspondence including inbound / outbound calls, email, live chat and web customer service queries. The team is there to maximize and generate new ideas and opportunities through interaction with our customers via all digital channels - Perform translation by adapting the texts to the technical, cultural and linguistic requirements of the target audience (from English into Hindi) - Promote company products and services to the clients - Identify opportunities for improvements and make recommendations
Required Qualifications
- Higher education in linguistics, philology, economics, business administration/management or relevant field - Excellent communication and writing skills in Hindi - Ability to multi-task and produce results within deadlines - Ability to work with flexible shifts - High sense of working responsibility and self-management - Team working readiness and motivation to work productively on daily basis and excel in your work
Application Procedures
If you thrive on delivering excellent Customer Service and are able to communicate with people at all levels, then you are kindly requested to submit Resumes or send by e-mail: hr@ifcmarkets.com Please indicate "Hindi support Manager" in the subject line of the e-mail. Please mention in your application that you have learned about this position from MyJob.am
Additional Information
Company is urgently seeking to employ an experienced Hindi support manager.