Famille Group
Position
Manager at Rooby Cafe
Category
Job Address
Application Deadline
Service & Security
Yerevan, Armenia
26/06/2019
Responsibilities
- Coordinate the preparations for the café opening/closing processes - Manage day-to-day operations of the café - Manage the personnel and distribute the duties of employees during the shift - Register staff attendances, monitor staff schedules - Conduct training with employees - Control cash transactions; keep cash records - Coordinate vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients) - Monitor compliance with the technological processes of cooking - Control over the use of material and technical resources - Ensure cafe profits due to high sales - Advise staff on the best ways to resolve issues with clients and deliver excellent customer service - Nurture friendly relationships with customers to increase loyalty and boost our reputation
Required Qualifications
- At least 1 year experience as a Cafe Manager or administrator, or at least 2 years experience as a “floor manager”, or at least 3 years experience as a barman - Knowledge of restaurant etiquette and service - Confident PC user (MS Office, knowledge of POS-terminals and restaurant software) - Availability to work within opening hours (including weekends and holidays) - Excellent communication skills with the ability to manage and motivate a team - Customer service attitude - In personal competences: organizational skills, leadership, stress resistance and interpersonal skills - Diligent, attentive to details, ability to think accurately and systematically
Application Procedures
Interested and qualified candidates are welcome to send CV to hr@malocco.com mentioning “Manager/Rooby Cafe” in the subject line. We are looking forward to your applications. Please mention in your application that you have learned about this position from MyJob.am
Additional Information
Famille Group (Malocco Cafe, Rooby Cafe, Malocco Pastry, Bulldog) is looking for a Cafe Manager to organize daily operations and motivate our staff to provide excellent customer service. Ultimately, you will help increase profitability, boost customer engagement and turn our cafe into a favorite local spot.