Ibis Yerevan Center
Position
Reservation Agent
Category
Job Address
Application Deadline
Service & Security
Yerevan, Armenia
26/04/2019
Responsibilities
- Directly responsible for handling telephone inquiries, accepting reservations and the subsequent input in the computer system - Responsible and accountable for all operations in relation to the Reservations area of the Hotel whilst on duty - Working closely with all Front Office and Sales & Marketing providing lead advice and constant feedback concerning both inquiries and firm reservations - Maximizing the hotel’s occupancy potential - Maintaining a professional, yet friendly business manner in all guest and client liaison, personally, in correspondence and on the telephone
Required Qualifications
- Higher education in the relevant field - At least 1 year of relevant work experience - Proficiency in English and Russian languages, both oral and written - Solid knowledge of MS Office, Opera - Excellent customer service/communication skills - Problem-solving skills - Responsible, detail-minded - Ability to work under pressure - Result-oriented and goal-driven personality - Ability of teamwork
Application Procedures
Qualified and interested individuals are kindly requested to send their CVs to: h7309-hr1@accor.com mentioning the title of the position ("Reservation agent") in the subject line of the letter. Please mention in your application that you have learned about this position from MyJob.am
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