SoftConstruct
Position
Help Desk Specialist
Category
Job Address
Application Deadline
Administrative Job
Yerevan, Armenia
22/11/2019
Responsibilities
- Keeping the Incident life-cycle complying with Incident Management Process requirements - Work organization and prioritization on daily basis - Escalation of the incident to relevant departments - Communicate with partners - Analyzing and monitoring of registered incidents on daily basis
Required Qualifications
- Experience in the field is a plus - MS Office literacy - Spoken and written fluency in Turkish and English languages - Strong self-organizational skills - Communication skills, flexibility, ability to work in a team - Incident Management process knowledge
Application Procedures
Please apply to this job by sending your CV to the following hr@betconstruct.com e-mail address mentioning "Help Desk Specialist" in the subject line. Please mention in your application that you have learned about this position from MyJob.am
Additional Information
SoftConstruct is looking for active enthusiasts to join our Help Desk Support department (two shifts). The successful candidates will provide customer support to the business partners of the company and keep the Incident lifecycle complying with Incident Management Process requirements.