Globbing
Position
Customer Adviser
Category
Job Address
Application Deadline
Service & Security
Yerevan, Armenia
27/12/2018
Responsibilities
- Represent Globbing brand and deliver the best possible support experience to customers - Handle customer inquiries either face to face or via live chat, Skype, email, telephone, providing them with product and service information, managing and resolving customer complaints - Update job knowledge, research and study new product or service descriptions - Participate in educational opportunities - Connect customers through a range of channels to check satisfaction and obtain feedback on the service/product received - Document all call information according to the required operating procedures
Required Qualifications
- Significant phone, e-mail, and chat communication skills - Eagerness to meet customer expectations and inquiries - Absolute passion for ensuring a world-class customer experience with every contact - Customer focus, attention to details, multi-tasking - Time management skills - Adaptable in a fast-paced and changing environment and receptive to feedbacks - Excellent oral, written and interpersonal communication skills - Fluent in English and Armenian, knowledge of European languages will be an advantage - Proficiency in Microsoft office package - Ability to work effectively with individuals at all levels
Application Procedures
All interested and qualified candidates are welcome to email their CV to hr@globbing.com Please indicate the position title in the subject field. Company thanks all interested applicants; however, only shortlisted candidates will be contacted for an interview. Please mention in your application that you have learned about this position from MyJob.am
Additonal Information
We are looking to hire people who love online shopping and enjoy providing customers with high-quality customer service. If you want to be a part of the change that is comping then don't hesitate to apply for this position. We are impatiently looking to receive your application