Ogma Applications CJSC
Position
Junior Network Engineer / System Administrator
Category
Job Address
Application Deadline
IT
Yerevan, Armenia
11/10/2019
Responsibilities
- Install, configure and administer network technologies, hardware/ software and make necessary upgrades or repairs - Work with customers from foreign countries to provide technical support and IT services - Document information and prepare user guide manuals upon request - Collect data to evaluate the network and system performance and improve it by making it work more productively and faster - Resolve customer complaints via phone, email, or social media - Respond to customer issues in a timely and effective way - Answer customer enquiries by providing details regarding products and services
Required Qualifications
- Eagerness to increase level of professional skills via self-learning - Ability and willingness to search and understand necessary and work-related documentation - Fluency in English language - Friendly person, with good manners and knowledge of telephone etiquette - Strong interpersonal and communication skills - Ability to work in conflicting situations and under stress - Flexible personality and supportive team member - Sense of responsibility and punctuality - Tech-savvy person with advanced computer skills - Knowledge of various software and related applications (Windows, Linux, Cisco management IIS server configuration, setup and management, Amazon Cloud Service management, MS SQL server, MS Exchange, backup solutions and advanced network) is a plus
Application Procedures
Interested candidates are welcome to send their detailed CV in English to: career@ogmainc.com indicating the position title ("Junior Network Engineer/ System Administrator") in the subject line of the email. Please mention in your application that you have learned about this position from MyJob.am
Additional Information
Ogma Applications CJSC is looking for a serious and knowledgeable person, a team player for the position of Junior Network Engineer/ System Administrator. The incumbent may occasionally be required to work night shift.
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